Pharmacy Advisor

Scottsdale, Arizona

Terrific Contract Opportunity!
 
Position: Pharmacy Advisor
Location: Scottsdale, Arizona 85260
Term: 3 Months (09/01/2020 to 11/29/2020)
 
Work Schedule: Monday - Friday 6 AM - 6 PM AZT Rotating Saturdays
 
Day-to-Day Responsibilities:
  • Provide support to members and/or prescribers, and Pharmacists assisting members and/or prescribers, regarding the disease state(s) supported by the program.
  • Outbound calls are made (with return inbound calls likely) directly to patients with the Pharmacy Advisor helping to prepare the member for the conversation with the consulting Pharmacist.
  • Responsible for educating the member on the value and purpose of the program, client-related messages as well as identifying ways to help with medication ordering process and medication cost savings opportunities.
  • Besides assisting with inbound and outbound calls, candidate will also support requests received via fax with the potential, based on business needs, of cross-training to support other clinical services.
Is this a good fit? (Requirements):
  • Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor’s office then anything below managing 75 calls/day would not translate to similar environment).
  • Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
  • Basic alpha number data entry skills with attention to accuracy and quality is essential.
  • Intermediate math skills are required with attention to detail and quality essential.
  • Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology.
  • Bilingual Spanish speakers preferred.
  • High School diploma or GED.
  • Adequate home internet required. Preferred minimum speeds of 25 mb/sec download and 3 mb/sec upload
If this sounds like the perfect fit, Apply Today!

Type: Contract

Experience: 3

Category: Other Area(s)

Company: 24105

Reference ID: 186689

Date Posted: 07/27/2020

Start Date: 09/01/2020

End Date: 11/29/2020

Shortcut: https://opportunities.matrixres.com/6kq928