Terrific Contract Opportunity!

Come work for this global leader in assurance, tax, transaction and advisory services to be a part of building a better working world for customers and communities.

Position: Windows Operations Specialist

Location: Alpharetta GA 30009

Term: 3 months

Day-to-Day Responsibilities:

• Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.
• Determination of root cause of incidents (configuration vs. defect).
• Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents.
• Installation of applications in supported environments.
• Deployment of application upgrades and fixes.
• Responding to automated alerts on the health of systems.
• Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications.
• Performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status.
• Adhere to E&Y and ITIL guidelines for Incident, Problem and Change Management.
• Effective call management including logging, monitoring / updating, prioritizing and resolving calls in a timely fashion.
• Ensures all work is carried out and documented in accordance with required standards, methods and procedures.

Is this a good fit? (Requirements):

Technologies:

• Windows 2003 / 2008 R2 / 2012 Server
• IIS 6.0 / 7.0
• SQL 2000 / 2005 / 2008 / 2012
• .NET Framework 3.5 / 4.x
• JavaScript
• XML
• Demonstrable knowledge of C#, VB.Net.
• Experience in Autonomy product.

Skills

• Read and Modify XML based config files.
• Experience with Web Services.
• Read and Modify JavaScript based custom components.
• Read, Modify and Execute SQL scripts.
• Verify user and group rights to server machines, folders and files.
• Verify IIS application permissions and configurations, platform and tasks (security, application pooling, SSL certificates, etc.).
• Demonstrable Intermediate to Advanced knowledge of web platforms such as IIS.
• Intermediate to senior level .NET programming and/or scripting experience. (C#, Shell Scripting, HTML 5, HTML).
• Verify configuration of Windows services.
• Execute application install packages.
• Query SQL tables and views to identify data related issues.
• Analyze XML data feed files to identify data related issues.
• Analyze SQL execution plans to identify performance bottlenecks.
• Analyze Windows performance statistics to identify resource bottlenecks.
• Analyze logs from IIS, Windows events, and SQL to identify errors.
• Ability to read and understand code (Code-competency) for diagnosis, escalation to tier 4 teams.
• Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests, etc.
• General understanding of various IT security concepts as they relate to production environments.
• Demonstrable knowledge of Stored Procedures, SSIS and Data Transformation Services, Tables, Foreign Keys, Indexes.
• Familiarity with SQL DBMS interface and integrated tools.
• Creation of simple queries, running pre-defined scripts, configuration, security, and interpreting logs and traces.
• Understanding of n-Tier application architecture concepts.
• General knowledge of SQL and In-depth knowledge of MS SQL Server 2008/2012/2014.
• Experience of Active Directory/LDAP.
• Experience supporting multi-tier environment.

Even better if you have:

• Conceptual understanding of peripheral hardware such as load balancers, WAN optimizers, etc.
• General understanding of networking/LAN/WAN/DMZ concepts.
• Conceptual SQL knowledge relating to replication setup, DTS, clustering, etc.
• Experience with performance monitoring tools and analysis i.e. MS PerfMon.
• Experience supporting applications in shared or virtual environments.
• Conceptual understanding of networking hardware (switches, routers, etc.).
• Remedial knowledge of Active Directory Accounts.

If this sounds like the perfect fit, apply today!